Terms of Service
These terms govern the reliability-data services Regulus provides — data-quality audits, history remediation, breakdown capture and private fine-tuning — unless a separately signed master agreement says otherwise.
The services
Regulus audits the quality of your maintenance history, remediates it to your asset and reliability structures or to ISO 14224, captures new records at the point of breakdown, and fine-tunes models on your material. The exact scope, deliverables and timelines for an engagement are set in the order or statement of work you sign.
The audit and its report
Data-quality audits are fixed-fee. The audit report is yours to keep and to act on with any provider you choose — engaging Regulus for remediation is never a condition of the audit.
Your data, your role
You own your data. Regulus handles it only to deliver the services and under confidentiality, and does not process personal information about your workforce — see Data handling below. The contact details you send us are covered by the Privacy Policy.
Data handling
Regulus works only on equipment data — downtime, work orders and notifications — not personal information about your workforce. The following apply:
- ·Operator, technician and HR-linked delay fields are excluded at ingestion — no personal information enters our pipeline.
- ·We process only on your documented instructions, inside the agreed boundary, with no cross-border transfer and no independent use.
- ·Original values are preserved and every transformation is logged per record; sub-processors, if any, are named in your agreement and bound by equivalent terms.
- ·On termination we return or delete your data on your instruction.
Confidentiality
Downtime and production data can be commercially sensitive — for a listed operator, price-sensitive. We treat it as confidential and keep it inside your boundary; it does not transit public APIs.
Intellectual property
Deliverables — cleaned tables, code catalogues and reports — are yours. Models fine-tuned on your data, and their weights, are your property. Regulus retains its pre-existing tools, methods and general know-how.
Deployment & access
Where the service runs on a Regulus appliance in your environment, or on in-region infrastructure you nominate, you provide reasonable access and a suitable operating environment; we provide the stack and its maintenance as scoped in the order.
Verification & accuracy
Machine suggestions carry confidence scores; low-confidence records are human-verified. We do not warrant that historical free text can always be resolved — where the evidence is absent, we flag the record rather than guess.
Fees, liability & term
Fees, scope and timelines are set per engagement: audits are fixed-fee; remediation and sustainment are scoped per site. Invoices are due as stated in the order.
Neither party is liable for indirect or consequential loss, and each party's aggregate liability is limited as set out in the order; nothing limits liability that cannot lawfully be limited. Either party may terminate for material breach not remedied within a reasonable notice period, and on termination we return or delete your data and hand over the deliverables produced to date.
Governing law & contact
These terms are governed by the law of the jurisdiction named in your order, and disputes are resolved there. Questions: [email protected].
These terms are a starting point; the terms that bind an engagement are those in your signed order or master agreement, which govern where they differ. See also the Privacy Policy.